Refund Policy

We always recommend our users to check free trial of our modules before purchase to make sure it is working properly in your Tally and fits to your requirements.

Refunds can be issued in following scenarios within 3 – 5 working days of purchase;

1.  Customer purchased duplicate TDL add-on
2.  TDL add-on is not working as per features explained and listed on the website
3.  TDL add-on is not getting activated
4.  TDL add-on is not compatible with your Tally version
5.  Duplicate payment have been deducted
6.  We are unable to provide post-sale support

Refunds will not be issued in case of missing feature specific to your requirements or business cases.

Missing feature & feedbacks will be taken into consideration as per our roadmap only.

To request a refund, please email us at [info@tdlstore.in] with your order number and copy of Tax Invoice and a brief description of why you are requesting a refund. We will review your request and respond to you within 1-2 business days.

Please note that refunds will be issued to the original payment method used for the purchase. Depending on your payment method, it may take up to 7 business days for the refund to appear in your account.

If you experience any technical issues with the Tally Add-on, please contact us at [info@tdlstore.in] for assistance. We will do our best to help you resolve any issues you may be experiencing.

We reserve the right to amend this refund policy at any time without prior notice. Please check our website regularly for updates to our policies.

Thank you for choosing TDLStore.in. We hope you enjoy using our Tally add-ons!